How we use your personal data
Communications and Marketing
We request personal information such as your name and email address when you subscribe to our newsletters or send us a message on our chat platform or contact form. We need to collect this information for personalization and it is used to help us provide you with the service that you have requested.
The information we collect, if you agree, will be used for marketing purposes about our holidays and services that we think may be of interest to you. Depending on your selected preferences we will send details of our latest holidays, special offers, events, and inspirational travel news by email and/or travel brochures by post. You have the opportunity to opt-out of all marketing material and communications received.
We collect aggregate information about our web visitors such as the number of visits to each webpage and browser type. This data may be used to customize Wilderlust Expeditions web content to deliver a better experience for our users and will in no way personally identify you.
We collect information about you in order to process your holiday inquiry and fulfill your booking request. This will require us to pass relevant information on to the suppliers of your travel arrangements such as airlines, hotels, and transport companies.
Be assured that we will not share or sell your personal information to third parties without your consent. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Wilderlust Expeditions LLP’s rights or property, other users, or anyone else who could be harmed by such activities.
Protecting the security of all personally-identifiable information associated with our clients is of the utmost concern to us. We exercise great care in providing secure transmission of your information. Once we receive your details, we will take all reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect our users’ personal information and privacy, we cannot guarantee the security of any information you disclose to us online.
Links to other sites
You should be aware that when you are on our website, you could be directed to other sites that are beyond our control. There are links to other sites from out website pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from ours. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.
What are cookies?
A cookie is a small piece of data sent from websites you visit and, if you agree, is stored in your web browser. The cookie assists in analysing visitors to our website to ensure we give you the best experience. No information that identifies you personally is collected.
How can I manage cookies?
You can manage cookies through your browser settings at any time and decline cookies if you prefer.
Your acceptance of these terms
If you need help or have any questions about this policy and your rights with regards to the processing of your personal information please contact us.